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How it Works
Corporate Catering & Delivery
We specialize in corporate meetings, events, presentations and office lunches of any size. You can arrange your delivery days, weeks or even months in advance!
Pharmaceutical & Sales Meetings
Let us arrange to bring the food to your next meeting or appointment and save you the time and hassle of picking up food! We can help you plan your timed meeting on a budget!
Residential & Hotel Delivery
Don't feel like cooking or going out?
Call us to have your favorite restaurant brought right to you!
Call or place your order online today!
Frequently Asked Questions
* What do I do if I have a
problem with my
order?
* What areas are available for delivery?
* What are your delivery hours?
* How do I place an order?
* How long does it take for delivery?
* What is the delivery charge and food order minimum?
* What are my payment options?
* Can I order from multiple restaurants?
* Can I order from a restaurant outside my delivery zone?
* Can I cancel my order?
* Is gratuity for the driver included in my order?
* Is my coupon to (restaurant name) valid to use with GrubCab.com?
* How do I add a special request?
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What do I do if I have a problem with my order?
Problems with your
order...
GrubCab.com is not responsible for errors made by the
restaurant
1. You Must Call Within 15 Minutes Of Delivery
in order to ensure that the restaurant will replace the
incorrect or improperly prepared items. Refunds or
replacements will not be provided after the day of delivery.
If we are notified shortly after the delivery is completed, we
will only be able to allow replacement or refund based on the
decision of the restaurant management alone. GrubCab.com is a
3rd party delivery service for our partnering restaurants and
is not authorized to refund or replace items from a restaurant
without approval from the Manager on Duty for that
restaurant.
2. Incorrect items must be returned to the
driver before replacements are provided - If the "problem
item" is missing or eaten (partially or completely) and unable
to be given to the driver for return to the restaurant,
you will be charged for the new item from the restaurant
3. If the problem item is found to be correct by the restaurant and prepared properly, you will be charged for both items
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What areas are available for delivery?
GrubCab.com delivers throughout the Fort Myers metropolitan and residential areas. To see if delivery is available to you, click "Order Now" and view our list of zip codes.
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What are your delivery hours?
Our delivery hours are:
MONDAY thru FRIDAY
10:00 AM - 10:00 PM
SATURDAY
11:00 AM - 10:00 PM
SUNDAY
12:00 PM - 9:00 PM
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How do I place an order?
You can place an order online or call 239-278-GRUB (4782) and one of our customer service representatives will assist you with placing your order.
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How long does it take for delivery?
The average delivery time varies based on volume and time of day. We usually quote between 45 minutes and an hour for dinner deliveries, but we strongly recommend lunch orders to be placed the day before so you can secure your desired delivery time. We recommend that large orders be placed at least the day before and you can schedule deliveries days, weeks, or even months in advance.
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What is the delivery charge and food order minimum?
There is a $4.99
delivery charge for orders placed by phone and a $3.99
delivery charge for orders placed online.
Added distance fees will apply to orders that
must travel more than 7 driving miles from the restaurant. An
added fee of $1.00 per mile will be assessed for every driving mile
past 7 miles.
Other charges may also
apply to orders outside of our delivery zone of Fort Myers
There is a $10.00 minimum food
total for all orders.
*There is a 3% processing fee
added to all orders for our cost of operation to continue to
provide you with the best possible experience in Southwest Florida
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What are my payment options?
* Corporate: Cash, Credit
Card, Company Check (company check address must match delivery
address) and Gift Certificates.
* Residential/Hotel: Cash, Credit
Card, and Gift Certificates. *
We accept Visa, MasterCard, American Express & Discover.
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Can I order from multiple restaurants?
Yes, you can order from multiple restaurants, but we do require that you meet the $10.00 minimum order and pay the normal delivery fee for each restaurant.
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Can I order from a restaurant outside my delivery zone?
Delivery zones are limited to ensure that your order is delivered in a timely manner and will always arrive hot, fresh and delicious. Catering or larger orders are placed in advance and may be available for restaurants outside the delivery area for an additional fee. Please call 239-278-GRUB (4782) and a customer service representative will assist you with your request.
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Can I cancel my order?
Orders cannot be canceled once they have been placed with the restaurant. If you need to cancel or make changes to an advanced order, call 239-278-GRUB (4782) and a manager will assist you.
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Is gratuity for the driver included in my order?
Gratuity is not
included on any lunch or dinner order placed. Please remember
that our drivers work off of
tips...
A minimum 10% Gratuity is included for all Catering orders to make sure our drivers are compensated for their hard work. Please inform us if you would like to leave a different TIP amount for the driver
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Is my coupon to (restaurant name) valid to use with GrubCab.com?
No. Only GrubCab coupons are valid with our delivery orders.
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How do I add a special request?
When you choose an item you need to click "edit" or "customize item" then type in your special request.
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PRIVACY NOTICE
This privacy notice discloses the privacy practices for GrubCab.com. This privacy notice applies solely to information collected by this web site. It will notify you of the following:
1. What personally identifiable information is collected from you through the
web site, how it is used and with whom it may be shared.
2. What choices are available to you regarding the use of your data.
3. The security procedures in place to protect the misuse of your information.
4. How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you only
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